Tuesday, September 30, 2008

I withdrew the rest of the money in my paypal to my Banco de Oro account

Since my paypal account got hacked, and I don't want any unauthorized transactions to take place again, I decided to withdraw the rest of the money in my paypal account to my bank account.

I used Banco De Oro as my bank.

Step 1: Sign in to your paypal account, click on Withdraw and choose "Withdraw funds to your bank account. You will be tasked to list in the bank code for the type of bank that you're going to use, also Paypal is going to ask you to type in your account number so you can add your bank. Type in the necessary information and it will take you to this screen.


Step 2: Afterwards, they're going to let you review your information to verify and confirm.


Step 3: Click on "Submit" and then this is the page that will show.


Step 4: Just to confirm, click on "View details of my withdrawal request"


So I'm here, waiting for the paypal to be transferred to my account.

Somebody hacked my paypal account!

Somebody hacked my paypal account!

I don't know what happened but when I checked my mail, I got a message saying that

I never thought this would happen to me but it did and now I'm all pissed off again. The incident with the security transaction password of Unionbank EON in my previous entries weren't even solved and now I got this problem.

I just hate it, I never sent an authorized payment to that certain email address and now I lost 76 bucks! sheesh. What I did before this problem might happen again is change my password and withdrew all my money left. I have around 280 bucks left which is supposed to be used sometime November to pay off for my tuition fee in school so I could get back studying. However, because of this, I'm still going to suffer a lot. Sigh.

I already sent a dispute request to the Paypal resolution center and I'm waiting for a response from them. I'm crossing my fingers, including my toes.

Saturday, September 27, 2008

still pissed off with Unionbank EON

Sigh, I never thought this online banking account would be taxing.

Up to now I still haven't received any response from Unionbank. Sheesh.

I'm getting more and more upset knowing that I don't have any update from them whatsoever.

I guess I'll have to give them a call again and talk about that Reset TXN Password security issue again.

To think I've dedicated 3 entries already on this blog about that Change transaction password issue. I guess there's more to come then.

Saturday, September 20, 2008

Unionbank EON, what's going on?

Unionbank EON, what's going on?

I haven't had any response from you ever since I called. A rep promised that I'll receive an email from your team that the issue over my "change transaction (TXN) password" will be fixed but up to now, I haven't received any update.

I'm just PO because of the hassle and the frustration this has caused me. What's the purpose of online banking, isn't it for convenience? Sigh. I guess I'll have to contact a some of your people again and explain (AGAIN) what's going on and why I can't get passed the Unionbank EON page. Can't your staff just access my account online right after verifying my security information? Sheesh. This is just too much work for me.

Thursday, September 18, 2008

upset over Unionbank EON's TXN Password

I'm just upset right now. I'm upset over Unionbank EON's Reset TXN (Transaction) Password feature. This is a new security feature of Unionbank whenever I'd try to log in to my online account to check my funds online.

As what was stated in my previous entry, I couldn't get passed the Change Transaction Password page wherein it's asking me to enter my current password and type in a new one.

Again, I can't change my transaction password because I DON'T know what my TRANSACTION password is!!!

I already called Unionbank in some of the branches here in Cebu and they told me that they can only email the internet security team to reset my password. To be fair, Unionbank's internet Security team was quick in replying stating that they've sent a RESET for my current transaction password and that I just have to go to the "My Account" option to change it. Here's the copy of the email that I received:

Subject: Transaction Password Reset Procedure
From: "internetsecurity"
Please be advised that your transaction password has been reset. You will be asked to nominate a new transaction password. Please follow the following procedure:

1.) Login online using your USER ID and ATM PIN as your Login password.

2.) Upon successful login - check out the alert "RESET TRANSACTION PASSWORD NOW"

3.) Go to "MY PROFILE" then, on the left side click "RESET TRANSACTION PASSWORD"

4.) Upon clicking the "RESET TRANSACTION PASSWORD" the system will prompt a confirmation

5.) Upon confirmation, the system will prompt you the default password - it will be the last or first 10 digits of your ATM card number. Please make sure that the new password you are going to nominate is different from your old password.

6.) The system will prompt you for a successful "password change"



Now the only problem is I still can't get passed that "Change Transaction Password" page, there's NO option for me to go to that page.

I called the customer service hotline (1-800-1888-2277) of UnionBank since the different branches here in Cebu couldn't do much. A customer service rep named "Mark" answered the phone and after going through the whole explanation again, he informed me that he was going to send an email to reset the password. That's when I had to reiterate that there's NO PROBLEM WITH THE PASSWORD. The problem is I CAN'T get passed the screen already to go to the "My Accounts" tab.

He told me to just expect a response to the email that I provided him within 24 hours but up to now (3 days), I haven't received any response. I'm afraid I'd have to call back again and explain... AGAIN.

Notice that I wrote some of my words in caps and I don't care as much anymore because I'm just upset over the hassle that this has caused me. Somebody at Unionbank, please answer and fix this problem!

Friday, September 12, 2008

Unionbank Change Transaction Password Problem

Unionbank Change Transaction Password Problem

The Unionbank EON site is giving my a headache this week. It's been awhile since I last logged in to my account and when I did, I thought everything would turn out fine. But then when I checked again, they added this new security feature to change my transaction password. Great! This is actually a good thing to make transactions online more secure.

The only problem is I don't know/never set up my transaction password so I can't change it to a new one. I tried calling in some Unionbank customer service days ago. They were nice in helping me out since there's no available phone support for this type of issue. I was told that they're going to email the internet security team for this.

I got a reply from them and informed me that my password was already reset and that I can log in to my account and go to the "My Profile" option so I can reset my transaction password.

However, whenever I am able to successfully log in using my username and ATM pin, I can't even get passed this page!

I sent them an email again and I'm waiting for their reply. Hopefully, this will be ironed out soon. I can still check my balance over an ATM machine, but then it defeats the purpose of convenience in checking it over online.

Sunday, September 7, 2008

Withdraw from Paypal to Unionbank EON

I wanted to try how to withdraw funds from my Paypal account to my Unionbank EON card, so I decided to test it out today. Right now, paypal accepts withdrawal through your regular Philippine bank account but since I've never tried using my EON card, I figured I should give it a go. Also, after looking at different forums, they said it's faster if you withdraw from your transfer from Paypal to your EON card rather than to a Philippine bank account.

Here are the steps that I did.

Step 1: Log in to your Paypal Account.


Step 2: Click on the WITHDRAW option under the My Account tab. Since I'm from the Philippines using my Unionbank EON card, I chose the Withdraw funds to your card.

Step 3: Enter the amount that you want to withdraw. Take note that there's a minimum withdrawal amount depending on the currency. As of now, for US dollars, it would only be $10. Also, they have a converter feature which you can use to convert the amount to your currency's conversion rate.

I withdrew $50


Step 4: You need to Confirm your transaction just to be sure. Please be aware of a $5 processing fee for every Paypal withdrawal transaction, no matter how big or small the amount is. Of course, there's a daily limit of $500, but since I don't earn as much (I wish), then 50 bucks is good enough for me.
Step 5: This is the page that indicates that your withdrawal is being requested for process.


Step 6: You can choose to view the details of your transaction and this is the page you'll encounter. Notice that the status is pending. All I have to do now is wait. 5 to 7 business days, as it says, I'm hoping it'd be sooner.


Friday, September 5, 2008


I'm very glad that those unexpected emails turned out to be legit after all. We don't know how many crazy people are online who'd transact business only to fool you. I followed the tasks that they wanted, like putting a text link on my other domain's main web page and also did some opportunities that required me to publish and submit the URLs right then and there.

Afterwards, I got paid the amount that was agreed upon. Now, I'm 105 dollars richer! I couldn't believe I was able to earn that much in less than a week!

Now don't get me wrong, I don't earn a lot still. But I like the way that I have some extra cash to spend *ehem* save. hehe. Knowing that my full time job can only do so much especially if you're in a family of seven and there's no stable income from your parents and your life started with full of debt. Anyway, before I get too personal, I'm going to cut this short.

I'm happy that again, I got some extra cash for my savings.